Return Policy

Effective Date: 2026

Thank you for shopping with Beautyandthechris. We value your satisfaction and aim to provide high-quality beauty and jewellery products. Please read our Return Policy carefully before making a purchase.

This Return Policy applies to all purchases made on our website, including lash glue, lashes, lash remover, and jewellery such as earrings, necklaces, bracelets, and rings.

1. All Sales Policy

For hygiene and safety reasons, all lash-related products, including lash glue, lashes, and lash remover, are strictly non-returnable and non-refundable once sold.

2. Jewellery Returns

We accept returns for jewellery items (earrings, necklaces, bracelets, and rings) only under the following conditions:

• The item received is defective, damaged, or incorrect

• The return request is made within 7 days of receiving the item

• The item must be unused, unworn, and in its original packaging
  

3. Non-Returnable Items

The following items are not eligible for return or refund:

• Lash glue, lashes, and lash remover

• Earrings (for hygiene reasons), unless defective or incorrect

• Items damaged due to misuse, wear and tear, or improper care

• Sale or promotional items (unless stated otherwise)
  

4. Return Process

To request a return, please contact us before sending any item back:

• Email: [your email address]

• Provide your order number and clear photos or videos showing the issue

Once your return request is approved, we will provide further instructions.

5. Refunds & Exchanges

• Approved refunds will be processed to the original payment method

• Shipping fees are non-refundable unless the return is due to our error

• Exchanges are subject to stock availability

Please allow 7–14 working days for refund processing after approval.

6. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We are not responsible for lost or damaged return shipments
  

7. Changes to This Policy

We reserve the right to update or modify this Return Policy at any time. Changes will be effective immediately upon posting on our website.

8. Contact Us

If you have any questions regarding this Return Policy, please contact us:

Beautyandthechris Email: admin@beautyandthechris.com Phone: 97230314|

By making a purchase on our Site, you agree to this Return Policy.